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Conflict of Interest in the Workplace

How to Avoid Conflict of Interest in the Workplace

Last Updated on August 22, 2024 by Career Reload Team

Conflict of interest in the workplace has been an issue in many companies, dragging them away from success and resulting in the loss of esteemed customers and investors. Firms must exercise professional and personal relationships in the business world. Research shows many people cut their connection with a particular employer over a conflict of interest, and it’s disheartening.

Managing conflict of interest should be part of every organization. By following these tips, you can work more effectively to avoid what has been ‘eating up’ many businesses. You can always involve external forces like HR consultants, legal advisors, conflict mediators, and ethics professionals for more desirable outcomes.

Below are tips to avoid conflict of interest in the workplace.

What’s a Conflict of Interest in the Workplace?

A conflict of interest arises when individuals or groups within an organization engage in actions that serve their interests and conflict with the company’s policies. The definition of a conflict of interest may vary from one company to another, as each sets its own rules and regulations regarding such matters. The most common forms of conflict of interest are confidential, financial, romantic, or personal.

For instance, a situation is a conflict of interest in the workplace when an employee shares confidential information about the company with an outsider. Likewise, it becomes a concern when a manager or supervisor develops a romantic relationship with someone in their team or department.

Similarly, issues arise when an employee uses their position to treat friends, colleagues, or family members. Another example is when an employee starts a business offering services similar to those provided by their current employer. This is while the contract is still active.

These examples highlight just a few ways conflicts of interest can manifest. Each one can significantly impact individuals’ well-being and performance. Companies must recognize and address these conflicts to maintain integrity and trust within their teams.

Create a Policy

Developing a policy is the best way to prevent conflict of interest. Ideally, this policy should outline different conflicts of interest and allow amendments if new trends or cases arise.

Furthermore, it should state what measures should be undertaken in a particular case. Employees should get a copy alongside exhaustive explanations and regular reminders upon the start of their contract.

HR Consultants

HR consultants play a crucial role in helping organizations avoid conflicts of interest. These professionals tutor employees about ethics and organizational policies during orientation. As part of the hiring process, they ensure you understand the organization’s policies before beginning your contract.

Additionally, the HR consultant advises how to maintain transparency and safety in various cases. You can be confident that your report is in the HR consultant’s hands rather than your colleague or supervisor’s. Most importantly, having learned from experience, they will offer the best solutions to new cases.

Conduct Training on Business Ethics

What you think is unethical as an employer may not be for everyone. That’s why further business ethics training is essential regardless of how experienced and qualified the new employee is.

Training will help eliminate conflict of interest cases when everyone acknowledges what’s expected of them. You can offer different situation examples during the training, asking the employees, “What would you do?” for better understanding.

Reasonable and Practical Consequences

The best way to avoid this is to implement reasonable and practical consequences for those who violate the policy. Reasonable means the consequences should be worth breaking the rule. For instance, people who divulge investment secrets to competitors may be fired and charged.

Being practical means that the organization should ensure that it takes legal action regarding business ethics violations adequately and on time. This crucial step helps avoid future misconduct and improves performance and employee safety.

Develop a Free Feedback System

An organization with a reliable feedback system experiences little or no conflicts of interest. This refers to allowing employers to report unethical practices more courageously. You can set up a suggestion box and an anonymous hotline for confidential reports. When employees opt for one-to-one reporting, safeguard their identity.

Encourage Unity, a Positive Mindset, and Being Responsible

Avoiding conflicts of interest doesn’t have to be formal. Some essential tips like encouraging unity, positivity, and responsibility in the workplace can work wonders. When employees work together, there will be rare cases as they’re all focused on meeting organizational goals.

Additionally, a positive culture builds a friendly attitude towards the organization, and employees are less inclined to violate the rules. Lastly, when everyone knows what’s expected of them, they will actively work on it without ‘sliding.’

Document Everything and Review It After a While

HR consultants should document every conflict of interest, no matter how trivial, along with steps taken to address it. That way, the organization will be better positioned to avoid such cases.

The records can be used to monitor the rest of the employees and hire new ones. Regular reviews of policies to accommodate new regulations would also curb more cases.