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Receptionist resume example

How to Write a Great Receptionist Resume (with Example)

A receptionist serves as the face of an organization, playing a pivotal role in creating a positive impression on clients and visitors. To land this essential position, you need a standout receptionist resume that effectively showcases your skills, experience, and professionalism. Here’s a receptionist resume example that will guide you through writing your resume.

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Understand the job requirements

Before you start crafting your receptionist resume, it’s essential to understand the specific requirements of the job you’re applying for. Carefully review the job posting or description to identify the skills, qualifications, and experience that the employer is seeking. This will help you tailor your resume to match their expectations.

Start with a strong header

Your resume should begin with a clear and concise header that includes your name, phone number, email address, and location (city and state). Make sure this information is easily visible at the top of the page, so employers can quickly contact you for an interview.

Craft a compelling professional summary

The professional summary is your chance to make a strong first impression. In a brief paragraph, highlight your key qualifications, relevant experience, and what makes you an ideal candidate for the receptionist position. Use keywords from the job description to demonstrate your alignment with the role.

Showcase your key skills

In the skills section of your receptionist resume, list both hard and soft skills that are relevant to the position. Hard skills might include proficiency in office software, telephone systems, and appointment scheduling. Soft skills should focus on qualities like excellent communication, customer service, and multitasking abilities. Ensure that your skills align with the job requirements. Here is an example list of receptionist skills:

Hard skills:

  • Telephone Etiquette
  • Microsoft Office Suite
  • Appointment Scheduling
  • Data Entry
  • Multitasking
  • Office Equipment Operation
  • Inventory Management
  • File Management
  • Typing Skills
  • Email Management
  • Calendar Management

Soft skills:

  • Customer Service
  • Communication
  • Professionalism
  • Time Management
  • Problem-Solving
  • Adaptability
  • Organization
  • Attention to Detail
  • Teamwork
  • Conflict Resolution
  • Dependability

Detail your professional experience

The professional experience section is where you demonstrate your expertise and accomplishments. Start with your most recent job and work backward. For each position, provide a clear and concise description of your responsibilities and achievements. Focus on tasks related to receptionist duties, such as managing phone calls, greeting visitors, and handling administrative tasks. Use action verbs to convey your impact.

Highlight your education

Include your educational background in a separate section, starting with your most recent degree. Mention the institution, location, and graduation date. While receptionist roles typically do not require advanced degrees, your education can still be a valuable asset.

Certifications and additional sections

If you have relevant certifications, such as customer service or office management, include them in a dedicated section. Additionally, consider adding extra sections if they enhance your candidacy. These could include volunteer work, languages spoken, or professional affiliations.

Example of a receptionist resume

Please note that this is a generic receptionist resume example. Be sure to customize it according to your own experience, skills, and the specific job you are applying for.

Download resume example (docx)

Your Name
Phone Number | Email Address | City, State | LinkedIn


Professional Summary

Friendly and professional receptionist with 4+ years of experience providing exceptional customer service and administrative support in a fast-paced corporate environment. Adept at managing a busy switchboard, scheduling appointments, and handling a variety of office tasks with efficiency. Known for creating a welcoming atmosphere for clients and visitors.

Professional Experience

XYZ Corporation, Anytown, USA | June 2020 – Present

  • Warmly greet and assist clients, visitors, and staff with professionalism and courtesy.
  • Manage a high volume of incoming calls, efficiently routing them to the appropriate departments.
  • Schedule appointments and meetings using Microsoft Outlook, ensuring optimal use of resources.
  • Maintain and update the digital filing system, improving accessibility and reducing search times.
  • Handle incoming and outgoing mail, packages, and deliveries with precision.
  • Collaborate with the facilities team to ensure a tidy and organized reception area.

Front Desk Coordinator
ABC Company, Anytown, USA | January 2018 – May 2020

  • Assisted the head receptionist in managing front desk operations smoothly.
  • Provided administrative support, including data entry, photocopying, and filing.
  • Managed incoming calls, transferring them to the relevant personnel efficiently.
  • Coordinated office supplies, placing orders, and maintaining inventory levels.
  • Assisted in planning and organizing company events and meetings.


Associate Degree in Business Administration
Community College of Anytown, USA | Graduated May 2017

Key Skills

  • Telephone Etiquette
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Appointment Scheduling
  • Data Entry (60+ WPM)
  • Multitasking
  • Office Equipment Operation (Fax, Copier, Printer)
  • Inventory Management
  • File Organization
  • Email Management
  • Calendar Management


Certified Administrative Professional (CAP)

Additional Skills

Proficient in (list any additional software or languages if applicable)
Fluent in (languages spoken, if relevant)

Resume templates for receptionists

Here are a few free resume layouts that work great for receptionists. You can download any of the resumes in Word format.

Tailor your resume for each application

One-size-fits-all resumes rarely stand out. Customize your receptionist resume for each job application by emphasizing the skills and experiences that align with the specific role. Address any unique requirements or preferences mentioned in the job posting.

Proofread and edit

Before submitting your resume, thoroughly proofread and edit it. Check for spelling and grammatical errors, formatting consistency, and clarity. A polished and error-free resume demonstrates your attention to detail and professionalism.


A well-crafted receptionist resume is your ticket to securing your desired position in today’s competitive job market. By understanding the job requirements, emphasizing your relevant skills and experience, and customizing your resume for each application, you can increase your chances of landing the receptionist role you aspire to.