You only have a small window to capture the attention of a busy recruiter who is reading through hundreds of resumes. While crafting a resume, avoid certain terms that can undermine the efficacy and strength of your resume. These include the use of passive and weak verbs and worn-out business clichés and buzzwords. An addition to soft and hard skills, making use of powerful action verbs instead and negating the overuse of verbs like ‘utilized’, ‘assisted’, and ‘oversaw’, is equally prudent.
What are action verbs?
Words that convey an action are called action verbs. These are effective when used in a resume to highlight your experience, accomplishments, and skills. They are not only specific, but they also bring a tone of confidence and point to your contributions. By using action verbs on your resume, you stand a higher chance of capturing the recruiter’s attention, helping you to progress to the next stage of the hiring process.
Consider the following examples and note the difference in how these statements read:
“Held weekly status meetings to share client updates.” (vague, unclear, and lacking strength)
“Spearheaded weekly status meetings to communicate agency revenue growth.” (strong in terms of detail, sounds empowered)
Examples of how to use action verbs
Examples of vague statements often seen on resumes, followed by improved statements that incorporate action verbs:
Vague: “Responsible for managing a team of employees.”
Improved: “Led a team of employees, fostering collaboration and achieving departmental goals.”
Vague: “Assisted with project implementation.”
Improved: “Contributed to the successful implementation of projects by coordinating tasks and ensuring timely delivery.”
Vague: “Worked on customer service.”
Improved: “Provided exceptional customer service, resolving inquiries and ensuring customer satisfaction.”
Vague: “Handled administrative tasks.”
Improved: “Managed administrative tasks, including scheduling, document preparation, and data analysis.”
Vague: “Participated in meetings.”
Improved: “Actively contributed to team meetings, offering insights and suggestions to drive project progress.”
Vague: “Involved in sales activities.”
Improved: “Drove sales growth by prospecting, nurturing leads, and closing deals.”
Vague: “Contributed to marketing efforts.”
Improved: “Developed and executed strategic marketing campaigns to increase brand visibility and drive customer engagement.”
Vague: “Assisted in the development of new products.”
Improved: “Collaborated with cross-functional teams to conceptualize, prototype, and launch innovative products.”
By replacing vague statements with specific action verbs, you provide clearer and more impactful information about your skills, accomplishments, and contributions. This helps potential employers better understand your abilities and the value you can bring to their organization.
With the use of action words:
- Responsible transforms to Improved…
- Worked with transforms to Collaborated on a team that…
- In charge of transforms to Directed 20 employees to…
Instead of merely describing your job, these verbs help to manifest a vivid portrait of your professional accomplishments and your experience.
How the right resume action verbs make your resume stronger
There are two reasons why action verbs make resumes stronger.
The first reason is that they increase the engagement factor by eliminating redundant terms and phrases that hiring managers see all the time. The second is that they direct your specific job-winning attributes. By using action verbs you didn’t simply handle a responsibility, you slashed costs by X% or saved your employer X hours per week.
Employers inherently want to hire people who are team players, but that is not a term they like seeing on resumes. That puts the onus of showing that they are a team player without actually stating it outright on the resume. Therefore, a resume should contain bullet points of your accomplishments as well as examples of times you have worked with others, getting the optimal output and results. You need to state that you made a process more efficient, raised revenue, and/or cut costs in the process. Don’t be shy about throwing in exact hour numbers, dollar amounts, or specific percentages.
Pairing quantifiable results with action verbs
“Championed the use of user feedback in process improvements, resulting in a 50% boost in customer satisfaction ratings.”
“Increased website traffic by 50% through implementing SEO strategies and content optimization.”
“Achieved a customer satisfaction rating of 95% by implementing a new feedback system and addressing customer concerns.”
“Generated $1 million in sales revenue within the first quarter through strategic lead generation and conversion tactics.”
“Reduced production costs by 20% through process optimization and vendor negotiation, resulting in increased profitability.”
“Implemented a new project management system, resulting in a 30% improvement in project completion time and team productivity.”
“Streamlined inventory management processes, reducing stock holding costs by 15% and minimizing stockout incidents.”
“Optimized social media advertising campaigns, leading to a 40% increase in click-through rates and a 20% boost in conversions.”
“Revitalized the customer loyalty program, resulting in a 25% increase in repeat purchases and a 15% growth in customer retention.”
Use the STAR method to build perfect bullet points.
Are action verbs keywords?
Action verbs can be considered as keywords in the context of resumes and job applications.
When employers or applicant tracking systems (ATS) scan resumes, they often look for specific keywords to quickly assess a candidate’s qualifications and suitability for a position. By incorporating action verbs relevant to the job description and industry, you can align your resume with the desired skills and attributes sought by employers, increasing your chances of being noticed and considered for the role.
Using action verbs strategically throughout your resume can make your accomplishments more compelling, provide clarity on your responsibilities, and demonstrate the value you can bring to a potential employer.
Resume action verbs
Start your bullet points with one of these powerful verbs. Use them to enhance your quantified accomplishments and qualifications.
Top 7 action verbs experts recommend:
- Improved
- Advanced
- Spearheaded
- Exceeded
- Grew
- Built
- Directed
Here you are a list of action verbs, grouped by impact type.
Management skills
These action verbs can be used to describe your management abilities, experiences, and achievements on your resume or in a cover letter.
- Delegated
- Led
- Directed
- Supervised
- Coached
- Motivated
- Guided
- Mentored
- Developed
- Empowered
- Coordinated
- Organized
- Facilitated
- Aligned
- Managed
- Inspired
- Resolved
- Evaluated
- Strategized
- Communicated
Financial skills
Select the verbs that best align with your background and demonstrate your abilities effectively.
- Analyzed
- Forecasted
- Budgeted
- Evaluated
- Assessed
- Calculated
- Audited
- Managed
- Monitored
- Strategized
- Optimized
- Controlled
- Allocated
- Tracked
- Reported
- Developed
- Implemented
- Streamlined
- Negotiated
- Advised
Communication skills
Highlight your strong communication skills. Showcase your ability to effectively convey information, build relationships, and collaborate with others.
- Presented
- Articulated
- Conveyed
- Facilitated
- Persuaded
- Influenced
- Mediated
- Listened
- Collaborated
- Negotiated
- Clarified
- Engaged
- Connected
- Adapted
- Coordinated
- Corresponded
- Expressed
- Discussed
- Resolved
- Transmitted
Research skills
Best verbs to demonstrate your ability to gather and analyze information, draw meaningful conclusions, and effectively present research findings.
- Investigated
- Analyzed
- Collected
- Gathered
- Synthesized
- Examined
- Evaluated
- Validated
- Interpreted
- Documented
- Discovered
- Explored
- Reviewed
- Queried
- Compiled
- Assessed
- Identified
- Generated
- Proposed
- Presented
Technical skills
Action verbs that align with your specific technical proficiencies, projects, and accomplishments, and that effectively showcase your ability to work with various technologies, solve technical problems, and contribute to technical initiatives.
- Programmed
- Coded
- Developed
- Designed
- Implemented
- Configured
- Troubleshot
- Debugged
- Maintained
- Upgraded
- Installed
- Integrated
- Tested
- Automated
- Resolved
- Optimized
- Documented
- Migrated
- Collaborated
- Trained
Teaching skills
Showcase your teaching methods, accomplishments, and contributions, and that effectively demonstrate your ability to create engaging learning environments, facilitate student growth, and foster effective communication and collaboration in the classroom.
- Instructed
- Facilitated
- Guided
- Adapted
- Developed
- Planned
- Created
- Evaluated
- Motivated
- Engaged
- Demonstrated
- Encouraged
- Assessed
- Solved
- Collaborated
- Communicated
- Implemented
- Inspired
- Mentored
- Nurtured
Creative skills
Present your creative endeavors, projects, and contributions, and that effectively demonstrate your ability to generate unique ideas, bring concepts to life, and produce visually appealing or artistic outputs in various creative fields.
- Designed
- Conceptualized
- Created
- Innovated
- Illustrated
- Developed
- Crafted
- Imagined
- Produced
- Transformed
- Visualized
- Composed
- Constructed
- Drafted
- Painted
- Sculpted
- Curated
- Fashioned
- Authored
- Choreographed
Clerical or detail-oriented skills
These verbs represent your tasks, responsibilities, and achievements in maintaining accurate records, coordinating administrative duties, and ensuring attention to detail in various clerical or administrative roles.
- Organized
- Managed
- Filed
- Cataloged
- Recorded
- Updated
- Verified
- Arranged
- Maintained
- Scheduled
- Prioritized
- Reviewed
- Proofread
- Prepared
- Processed
- Coordinated
- Documented
- Cross-checked
- Assembled
- Logged
Helping skills
Skills that represent your roles, responsibilities, and contributions in helping or supporting others, and that effectively demonstrates your ability to provide guidance, empathy, and positive impact in various helping professions or situations.
- Assisted
- Supported
- Guided
- Counseled
- Mentored
- Empowered
- Advocated
- Listened
- Collaborated
- Nurtured
- Encouraged
- Facilitated
- Provided
- Educated
- Resolved
- Engaged
- Alleviated
- Empathized
- Volunteered
- Served
Pin/share/bookmark this post for later:

We’re a team of writers dedicated to providing insights and tips for navigating the professional world. With a collective wealth of experience across various industries and roles, our team understands the challenges and opportunities that come with seeking meaningful work and advancing your career. We help job seekers to better their careers by offering career advice & free resources. Download free Word resume templates and resume templates for Google Docs.
Others also read
5 Ways to Improve Your Tech Resume
10 Career Coaches and Their Best Career Advice
4 Tips for Creating an Elevator Pitch for Job Seekers + Worksheet
Resume Now Review: AI Resume Builder
How to use ChatGPT as an Interview Coach and Practice Partner
Exit Interviews: What to Expect and How to Make the Most of Them
10 Healthcare Resume Skills & How to Include Them on Your CV
Nurse Practitioner Resume Example to Showcase Your Skills for Success
You Might Also Like These Free Templates
Google Docs Resume Format – Debbie
Free Resume Form Template
Free Resume Design – Megan
2 Column ATS Resume Template
ATS Friendly Resume Format for Word – Lindsay
Goal Planner Template
Cover Letter Template with Monogram
Professional Cover Letter Template
Free Modern Resume Template for Word
Free Job Application Tracker for Excel
Free Resume Template Download for Word – Farrah
Free ATS-Friendly Resume Template – Emily